Artificial intelligence (AI)

10 Best Shopping Bots That Can Transform Your Business BIK is a customer conversation platform that helps businesses automate and personalize customer interactions across all channels, including Instagram and WhatsApp. It is an AI-powered platform that can engage with customers, answer their questions, and provide them with the information they need. Beyond taking care of…

Offering Great Virtual Customer Service A Complete Guide You have a wonderful manager like Chelsea, that’s the way to go. All right, so how about this, how about we take some questions? So just a reminder to my participants, if you see a question there that you want to jump in on, hit that answer…